MNET - WHERE MAGIC LIVES

Press Office

Original Productions

Production Services

Contacts

Mnet Information Act
Queries? Send us an e-mail, visit the FAQ page or the Parental Control Guide or Age Restriction.
© 2008 Electronic Media Network (PTY) LTD. All rights reserved. All persons visiting the M-Net or associated web sites, shall automatically be bound by the terms of use and copyright provision.

To ensure your mail gets dealt with both effectively and efficiently, please fill out the form below. The more detail you include, the more accurately we can assist you. Although we endeavor to respond within 24 hours, some queries need to be escalated and may take slightly longer.

Nature of enquiry

Name

E-mail address Required

ID number

Customer/Decoder number

Your message Required

FAQs: Are you having trouble with any of the M-Net Web Sites or do you need some info from our Online Editor? Well, hopefully we can answer most of your questions right here. All you need to do is choose a FAQ Topic from the drop-down menu above and all the questions for that topic will load onto the page. Then click on a question to show or hide its answer. If you do not see a topic or question that applies to your query, please send an e-mail to The Editor.

Choose a category:

General

When is M-Net’s Open Time closing? M-Net’s Open Time closes on 1 April 2007. The final Open Time broadcast is on Saturday 31 March.

When is Open Time coming to an end? Why? On the 31st of March. This decision was made by the The Independent Communications Authority of South Africa (Icasa) last year.

Why is Open Time closing? Last year ICASA (The Independent Communications Authority of South Africa) ruled in favour of closing M-Net's Open Time window.

Will M-Net’s schedule between 17:00 and 19:00 change when Open Time closes? Earlier this year, M-Net introduced an hour of daily drama between 18:00 and 19:00, with Egoli at 18:00 and Binnelanders at 18:30. This slot has been performing extremely well and will continue after Open Time closes. (Also note: Open Time viewers who still want to catch Binnelanders and Egoli now have various options – see point 4) There will changes to programming between 17:00 and 18:00. While Open Time was still running, M-Net used this slot as a promotional window for programmes on its niche channels on DStv channels, like kykNET and GO. As the majority of viewers will already have access to these shows, M-Net will in future give viewers who missed the previous evening’s hour-long prime time series (screened at either 19:00 or 19:30) the opportunity to catch up on all the drama or comedy. The only exception is Thursday evenings. On Thursdays M-Net will screen specials between 17:00 and 18:00. The 17:00 schedule for April 2007: Mondays - Stand-Off Tuesdays - ER season 12 Wednesdays - Smallville season 6 Thursdays - Specials Fridays - Shark season 1 SuperSport fills the 17:00 – 19:00 slot on Saturdays. On Sundays Everwood is screened at 17:00 and the hit game show Deal or No Deal at 18:00.


	Africa Magic Africa Magic Plus Channel O Koowee kykNET MK M-Net M-Net Action M-Net HD M-Net Movies Portal M-Net Series M-Net Terrestrial Mzansi Magic Vuzu


	Big Brother Africa IV Boer Soek 'n Vrou Carte Blanche Carte Blanche Consumer Carte Blanche Medical Channel O Channel O MVA 2009 Cliff Jennings TV GO High School Musical Idols VI Koowee kykNET M-Net M-Net Face Of Africa Matrix MK Mzansi Magic Naija Sings Prankz Studio 53 Survivor The Next Big Thing